Awards 2004

Bonus Card - European Co-Brand Partner of the Year

Bonus Card, Turkey's first multibranded EMV chip credit card program, won the "2004 European Co-Brand Partner of the Year" award given by MasterCard Europe in the "Long Term Achievement Award" category. An independent jury selected the program from over 2,500 MasterCard
co-brand programs in Europe.

Global Finance - Turkey's Best Internet Bank

garanti.com.tr was chosen as "Turkey's Best Internet Bank" by Global Finance for the fourthconsecutive year. Global Finance voted Garanti "Best Corporate Internet Bank" and "Best Retail Internet Bank" for 2004, evidencing the leading position of Garanti in internet banking.

Golden Spider - Best Financial Services

garanti.com.tr won the "Golden Spider Web Competition Grand Prize" in the "Finance"category for the third consecutive year. It also won the "Best Financial Services" award in the "Sector" category. Paragaranti.com was again voted the "Third Best Finance Site" as Turkey's most comprehensive and functional finance portal.

Garanti Call Center - EFQM Committed to Excellence

EFQM (European Foundation for Quality Management) presented Garanti Call Center with the "Committed to Excellence in Europe" award, making it the first Call Center in the world to receive EFQM. The award was given for achievement in the areas of contribution to affiliated company, leadership, sales performance and efficiency/cost management.

Ahmed Dalli Banking Competition - Cardless Credit Card Payments for ATMs

Garanti won first prize in the Ahmed Dall› Banking Competition organized by Turkish Bank for its cardless credit card payment applications for ATMs.

Euromoney Institutional Investor - Best Project Finance Bank in Southeast European Region

Emerging Markets, published by Euromoney Institutional Investor, voted Garanti the "Best Project Finance Bank in Southeast Europe in 2004", citing Garanti's experience and commitment. The award was based on the recommendations and comments of investment banks and credit rating agencies.

EuroWeek - The Year's Best Turkish Syndicated Transactions

The one-year US$ 600 million syndicated finance facility secured by Garanti was voted "Best Turkish Syndicated Transaction" by EuroWeek.

Global Finance - Best Sub-Custodian in Turkey

Global Finance selected Garanti as the "Best Sub-Custodian in Turkey" for the second time from among 35 custodian banks in 35 countries and eight regions, based on the comments of the world's leading financial institutions.

Global Custodian- Turkey's Best Bank for Custody Services

Global Custodian awarded Garanti with the "Excellence in Industry: Best Agent Bank in Turkey" prize. Garanti received the highest ratings for the eighth consecutive year, making it the "top-rated" bank to date among banks in Turkey offering custody services to international institutional clients. The survey with 4,300 respondents from various countries was composed of nine service categories, where Garanti received the highest ranks in the Turkish market from a client group of global custodians and international broker dealers.

Citigroup, DB, BONY - Straight Through Processing Excellence

Garanti Bank qualified for the "Citigroup Quality Recognition Award" by achieving over 93% straight through processing rate on US Dollar payments sent to Citibank New York during the year 2004. Garanti also received the "Straight Through Processing Excellence Award" from Deutsche Bank and Bank of New York for close to 100% error-free international payment transactions.

Active Academy - Retail Customer Satisfaction in Banking

Garanti received Active Academy's "Retail Customer Satisfaction Award in Banking".

Active Academy - Best Bank in Foreign Trade

Garanti was named the "Best Bank in Foreign Trade" by Active Academy.

TOSYÖV - The Most Successful Bank Serving SMEs

Garanti was named the "Most Successful Bank Serving SMEs" by TOSYÖV (Turkish Foundation for Small and Medium Size Enterprises, Professionals and Managers).

Microsoft - Small & Medium Size Business Development Award

Microsoft Turkey presented Garanti Bank with the "6th Annual Small & Medium Size Business (KOB‹) Development Award", citing the contribution Garanti's Cash Management Package (GAN‹) has made to the utilization of information technology by small enterprises.

Capital - Most Admired Company in the Banking Sector

Garanti was selected as the "Most Admired Company in the Banking Sector" for the fourth year in a row as well as "The Fifth Most Admired Company in Turkey" by Capital, a respected Turkish business magazine, in its annual listing of the most admired companies as well.

Dünya - A company that put its stamp on the banking sector

Dünya, a Turkish business daily, named Garanti among the companies that put their stamp on the banking sector in its annual survey of "The Year's Most Successful Companies by Sector".

ECF - Platform Garanti Contemporary Art Center

Platform Garanti Contemporary Art Center received the "European Cultural Foundation Special Prize" on the occasion of the 50th anniversary of the Foundation for putting Turkey on the map for contemporary art.

2004 Garanti Operations was presented "STP Excellence Award" by Deutsche Bank and The Bank of New York.

2004 EFQM (European Foundation for Quality Management) presented Garanti's Call Center with the "Committed to Excellence in Europe" award, making it the first Call Center ever to receive this award. The prestigious EFQM award was given for achievement in the areas of contribution to affiliated company, leadership, sales performance and efficiency/cost management.

2004 Garanti was awarded by the Emerging Markets newspaper as the "Best Project Finance Bank in Turkey".