When was GarantiBank established?

GarantiBank was established in 1946 in Ankara with one branch as a privately owned commercial bank. It was acquired by Dogus Holding in 1983. Dogus Group companies own 68.49% of GarantiBank. GarantiBank merged with Ottoman Bank on December 14th, 2001.

What is the ownership structure? (As of June 10, 2005)

What is the brief history of the bank?

What are the Bank's core values?

Mission Statement
To increase the accretion value that we create for our

- Customers
- Shareholders
- Employees
- Society and environment

in a continuous and distinctive manner through our efficiency, agility and Organizational productivity   

Non-renouncable Values
- To exceed the expectations of our customers by meeting their needs with unequalled quality service
- To comply with all applicable laws and regulations with diligence without making concessions.
- To be an ethical bank and ethical bankers
- To make maximum efforts to contribute to society, the environment and social welfare of the community
- To give the greatest importance to the human brain and continuously invest in our people
- To provide the grounds for effective teamwork
- To be open to communication at all levels and in all dimensions
- To illuminate the creative and productive power of each of our employees
- To respect in equal measure the demand & ambitios of customers, shareholders and employees alike.

Key Messages
We believe that everyone who works at Garanti is the "Leader of his own business", capable of contributing to the development of the institution

We believe that the model put forth by Garanti can serve as a model not only for the banking sector, but also for the business sector in general, making a contribution to the national economy.

Why is Garanti a pioneer in the market?

Banking Services
- First bank to introduce real-time, on-line banking-July 1997
- First customer segmentation implementation
- First Turkish Bank to implement scoring systems in consumer loans and
credit cards
- The only multi-branch bank in Turkey to be awarded by the ISO 9001
Quality System Certificate for excellence in all banking areas
- First asset management company in Turkey, 1997
- First in Turkey in Parallel Synsplex Implementation (13th in the world)
- First bank to merge and organize all of its operational units under one
center ahead of the consolidation process in the sector, 1997

International Capital Markets
- First Turkish company to issue ADR/GDR-1993
- First credit card securitiaztion deal-1994
- First US Commercial paper issue-1996
- First Rule 144A Eurobond issue to be done by a private equity-1997
- First foreig currency cheque receivables securitization-1997
- First asset securitization under IFC umbrella-1997
- First insured securitization-1998

What does the Turkish market offer to Garanti?

- Retail banking provides a stabilized customer base and margin earning even at times of economic & financial volatility
- Turkey is a promising market with:

- 68.5mn inhabitants, high population density
- Young population
- GDP per capita: +5% annual growth on average during the last ten years
- Bankable population: 27% (18.45mn)

- Ongoing Consolidation in the Banking Sector

- Increasing concentration in the banking sector leads to a rise in the share of the "big four"
- Flight to quality is expected to accelerate following the limitations on deposit insurance scheme
- The first round of consolidation followed the financial crisis; a second round is expected following the disinflationary process
- Restructuring and rehabilitation of the Banking Sector resulted in a more transparent and competitive financial system, eliminating disturbances from small commercial and public banks

- Group Synergies
- Growing Card Market
- High Potential in ADC penetration
- Untapped markets such as mortgages and pension funds

How many & what type of branches does Garanti have?

As of July 7, 2003

Does Garanti have subsidiary banks abroad?

Garanti has two subsidiary banks:
- GarantiBank International (Netherlands)
- GarantiBank Moscow (Russia)

What are the awards that Garanti has received?

- "Best Bank in Turkey"- Euromoney, for the sixth year in 2001
- "Best Bank in Turkey" - Emerging Markets Investor, 2001
- "Bank of the Year in Turkey" - The Banker, 2000
- "Best Internet Bank in Turkey" - Global Finance, 2000 - 2001 and 2002.
- "Best Smaller Bank in the World" - Euromoney, 1999
- "Best Domestic Bank in Turkey" - Global Finance, 1999 and 2000
- Global Finance selected Garanti as the "Best Foreign Trade Finance Bank in Turkey" in two consequent years, 2002 and 2003.
- Laferty Publications selected Garanti's branches as the most suitable banking environment for the 21st century, 1998
- The E.L.M.A. Product was chosen as one of the most creative products by the Advisory Board Company USA, 1997
- Euro News chose Garanti as the most successful company in Turkey, 1998
- Financial Times selected Garanti among the "Most Respected Companies in Europe", 1997
- Rated "A" by Capital Intelligence for six consecutive years
- Honored with "Global 500" environment award by United Nations due to environmental conservation programs, 1996
- Garanti's "Change Management" program was analyzed as a case study in Harvard University, 1998
- EFQM of the 23 Turkish members of the European Quality Management Fund, Garanti was the only bank member, 1998
- Awarded in 1999 by PC World as the "Best Internet Banking"
- Awarded in 2000 by Mac World as the "Best Internet Banking"
- Received 2001 Altin Örümcek for being the "Best Internet Site"
- Received 2002 Altin Örümcek for being the "Best Internet Site"
- Quoted as the only Turkish Bank among the top ten most admired companies in Turkey by monthly business periodical Capital in 2001 and 2002
- Quoted as the issuer of highest number of Master Card in co-branded cards in 2002.
- Garanti is the only multi-branch bank in Turkey, and one of the few in the world, to possess the ISO 9001 Quality System Certificate for excellence in all banking areas.
4 Garanti has been selected as "Turkey's Best Foreign Trade Finance Bank" by Global Finance, for the second consecutive year.

Which group companies are included in the financial supermarket concept?

What are the Bank's major strengths?

Garanti is well positioned for growth
- Superior customer service
- State-of-the-art technological infrastructure
- Full range of retail products and services
- Strong expertise in retail & SME markets
- Cross-border benchmarking and implementation of best practice
- Full-scale segmentation
- Systematic measurement, evaluation and reporting
- Full scope datawarehouse and MIS infrastructure
- Disciplined credit culture, collateralised consumer lending
- Improving risk exposure and asset quality
- Expansion of fee-based business via leading-edge products & services
- Low exposure to aggressive pricing
- Constant product innovation

- First chip-based credit card, leading positions in the introduction of ADCs, first excess liquidity management account, leader in the adoption of latest technologies

- Strategic alliances

- Denizbank, JCB

- One of the best CRM (Data-Information-Knowledge) practices in Turkey
which allows:

- Exiting unprofitable, low-profit or low-potential business and clients
- Re-deploying capital & resources to higher potential business

What are Garanti's syndication capabilities?

- The Bank finalizes at least 2 syndicated loan facilities per year.
- Garanti introduced first trade payment rights securitisation to be undertaken by a bank worldwide and represented a new asset class in the international future flow securitization markets
- The Bank launched the first syndicated loan transaction accomplished by a Turkish borrower following the Iraqi crisis, which was oversubscribed by 48 banks for €400 mn.

What were the syndicated loan facilities in the last two years?

- March 16, 2001: €350 mn - 34 banks
- August 24, 2001: US$350 mn - 52 banks
- April 2002: €350 mn - 45 banks
- October 2002: US$325 mn - 25 banks
- July 2003: €400 mn.- 48 banks

Top of the Page