Company Profile
Fact Sheet
Ownership Structure
Organization
Press Releases
FAQs
About Garanti
Business Lines
Technology & ADC
Payment Systems
FAQs

About Garanti

When was GarantiBank established?
What is the ownership structure? (November 2004)
What is the brief history of the Bank?
What are the Bank's core values?
   - Mission Statement
   - Non-renouncable Values
   - Key Messages
Why is Garanti a pioneer in the market?
   - Banking Services
   - International Capital Markets
What does the Turkish market offer to Garanti?
How many & what type of branches does Garanti have?
Does Garanti have subsidiary banks abroad?
What are the awards that Garanti has received?
Which group companies are included in the financial supermarket concept?
What are the Bank's major strengths?
What are Garanti's syndication capabilities?
What were the syndicated loan facilities in the last two years?

Business Lines

What is Garanti's retail vision?
What is the Bank's retail strategy?
What are the goals in retail banking?
What are the goals in Acik banking?
What are the goals and methodology used in the latest customer segmentation?
What are the objectives in customer relationship management?
What kind of a competitive edge does Garanti have with SMEs?
What are the services provided for foreign clients?

Technology & ADC

Technological infrastructure is cited among Garanti's strengths, why?
What is the Bank's channel strategy?
What are the alternative distribution channels employed by Garanti?
What types of services are provided through ADC?
E-commerce
How about fraud activity? Are you having fraud-related problems?

Payment Systems

Give us the highlights of Garanti payment systems?
What are the latest developments in payment systems?
What is your credit card portfolio?
Give us more information on your loyalty cards, Bonus and Shop&Miles.


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